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________ theory explains how we judge people differently depending on what meaning we ascribe to a given behavior.


A) Perception
B) Behavior
C) Attribution
D) Social contrast

E) A) and B)
F) B) and D)

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Donna has just moved to the city from a small town and gets a job as an assistant in a law firm.Not being very familiar with the way things work in the corporate world, she watches her colleagues closely and tries to learn from their mistakes and achievements.This can be described as ________.


A) stereotyping
B) selectivity
C) reflexive learning
D) social learning

E) C) and D)
F) None of the above

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D

According to the Big Five Model of personality, a person who has a wide range of interests and is imaginative, fascinated with novelty, artistically sensitive, and intellectual is described as ________.


A) conscientious
B) extraverted
C) emotionally stable
D) open to experience

E) A) and B)
F) A) and D)

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Andrew is social, friendly, and understanding, and prefers activities that involve helping and developing others.Which of the following occupations is a potentially good match for him?


A) accountant
B) teacher
C) artist
D) news reporter

E) B) and C)
F) A) and D)

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The cognitive dissonance theory proposes that the intensity of the desire to reduce dissonance is determined by ________.


A) importance, influence, and rewards
B) economics, politics, and organizational structure
C) stability, position, and power
D) awareness, status, and punishments

E) A) and B)
F) A) and C)

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________ is employees' general belief that their organization values their contribution and cares about their well-being.


A) Job involvement
B) Organizational commitment
C) Perceived organizational support
D) Cognitive dissonance

E) A) and D)
F) B) and C)

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After watching a behavior in a social learning situation, a person can learn by performing the behavior.This is known as learning by ________.


A) retention
B) motor reproduction
C) attention
D) reinforcement

E) C) and D)
F) A) and B)

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B

The degree to which an employee identifies with his or her job or actively participates in it refers to the employee's ________.


A) job involvement
B) organizational commitment
C) global commitment
D) job satisfaction

E) C) and D)
F) B) and D)

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Low levels of perceived organizational support lead to lower turnover.

A) True
B) False

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Describe the Big Five Model.List and discuss the five personality traits that are based on the Big Five Model of personality.

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In recent years, research has shown that...

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________ is defined as the failure to report to work.


A) Turnover
B) Tardiness
C) Absenteeism
D) Negligence

E) B) and C)
F) A) and D)

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If your boss could be described as flexible, adaptable, and tolerant, he or she would probably score high on which of the following aspects of the MBTI®?


A) extraversion
B) sensing
C) feeling
D) perceiving

E) A) and B)
F) All of the above

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What is a key point of Holland's theory?


A) There are no intrinsic differences in personality among individuals.
B) All jobs are relatively the same, it is personality types that differ.
C) People in job environments compatible with their personality types should be more satisfied.
D) Employee turnover is highest when personality and occupation are compatible.

E) A) and B)
F) All of the above

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A manager makes decisions very quickly and requires little information for making the decisions.Which of the following is a likely reason for this?


A) The manager has low self-esteem.
B) The manager has an external locus of control.
C) The manager is high in emotional stability.
D) The manager is high in risk-taking.

E) C) and D)
F) B) and D)

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D

Though clearly capable, Mary does not seem very confident of herself.She is always unsure of whether she can handle assignments that are difficult and as a result ends up choosing jobs that are fairly straight forward and involve routine work.She is also susceptible to evaluations from other people.Mary seems to have ________.


A) high cognitive dissonance
B) a high Machiavellianism score
C) low self-monitoring
D) low self-esteem

E) None of the above
F) A) and C)

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________ is a performance measure of both the efficiency and effectiveness of employees.


A) Employee productivity
B) Organizational citizenship behavior
C) Job satisfaction
D) Turnover

E) A) and B)
F) None of the above

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The regular use of ________ can alert managers to potential problems and employees' intentions early enough to do something about them.


A) dissonance reduction
B) performance incentives
C) employee benefit plans
D) attitude surveys

E) A) and B)
F) All of the above

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A person who rates as being high in Machiavellianism would accomplish a task regardless of what it takes.

A) True
B) False

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________ is the tendency for individuals to attribute their own successes to internal factors such as ability or effort while putting the blame for personal failure on external factors such as luck.


A) Assumed similarity
B) Stereotyping
C) Fundamental attribution error
D) Self-serving bias

E) C) and D)
F) B) and C)

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A person who can adapt and adjust behavior to external factors has ________.


A) low self-esteem
B) an internal locus of control
C) high self-monitoring
D) high risk-taking ability

E) A) and C)
F) None of the above

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