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The Internet provides access to Internet information through documents including text,graphics,audio,and video files that use a special formatting language called HTML.

A) True
B) False

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What allows users to access the WWW?


A) Hypertext markup language
B) Web browser
C) Hypertext transport protocol
D) Universal resource locator

E) None of the above
F) A) and D)

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Dell computer ranks highest on the list for expecting returns from new investments.

A) True
B) False

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Which of the following produces an improved product customers are eager to buy,such as a faster car or larger hard drive?


A) Sustaining technology
B) Disruptive technology
C) Reputation system
D) Personalization

E) B) and C)
F) A) and C)

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What is the exact pattern of a consumer's navigation through a site?


A) Web browsing
B) Hypertext
C) Clickstream data
D) Web data

E) None of the above
F) B) and C)

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What is Real Simple Syndication?


A) A self-photograph placed on a social media website
B) The practice of sending brief posts to a personal blog
C) A Web format used to publish frequently updated works
D) A magazine published only in electronic form on a computer network

E) A) and C)
F) A) and B)

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Which of the below represents an example of why an employer would use social media?


A) To find potential job candidates via LinkedIn
B) To review potential job candidates by viewing their Facebook page
C) To attract new job candidates via YouTube
D) All of these choices

E) All of the above
F) A) and B)

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Which of the following represents the connecting and communicating tools supporting and driving ebusiness?


A) Email,instant messaging,podcasting,content management systems,and video and Web conferencing
B) Content providers,infomediaries,online marketplaces,portals,service providers,transaction brokers
C) B2B,B2C,C2C,C2B
D) Advertising fees,license fees,subscription fees,transaction fees,value-added services fees

E) A) and B)
F) All of the above

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Which of the following represents a brick-and-mortar business?


A) The Gap
B) Amazon
C) Google
D) T.J.Maxx

E) A) and D)
F) A) and B)

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An Internet service provider (ISP)is a company that provides access to the Internet for a monthly fee.

A) True
B) False

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What is the current version of HTML that delivers everything from animation to graphics and music to movies?


A) HTML 5
B) URL 3
C) HTML 4
D) IICANN 5

E) B) and D)
F) A) and B)

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What is another term for instant messaging?


A) IM'ing
B) HTML
C) Podcasting
D) Webing

E) A) and B)
F) All of the above

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What is the primary business advantage of using email?


A) Increasing the speed of order entry
B) Providing the ability to inform and communicate with many people simultaneously,immediately,and with ease
C) Providing the ability to have friends all over the globe
D) Increasing the number of computers required in an office

E) A) and B)
F) A) and C)

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Lisa loves her job as an executive recruiter for a large hospital located in Dallas,Texas.Part of Lisa's job requires her to gather industry information,collaborate with partners,compare competitors,and tap into the knowledge of prospective employees,partners,and customers.Which of the below would Lisa use to perform her job?


A) Interactivity metrics
B) Source code
C) Network effect
D) Collective intelligence

E) B) and C)
F) C) and D)

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What is the Internet Corporation for Assigned Names and Numbers?


A) Delivers everything from animation to graphics and music to movies.
B) An international community that develops open standards to ensure the long-term growth of the Web.
C) A nonprofit organization that has assumed the responsibility for Internet Protocol (IP) address space allocation,protocol parameter assignment,and domain name system management.
D) The Internet protocol Web browsers use to request and display Web pages using universal resource locators.

E) C) and D)
F) B) and D)

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Nike offers people the opportunity to visit its website to create running shoes in the style and color they choose.How would you classify Nike's ebusiness strategy?


A) Information richness
B) Mass customization
C) Personalization
D) Interactivity

E) All of the above
F) C) and D)

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Which of the below is not an ISP?


A) Comcast
B) Facebook
C) AOL
D) Earthlink

E) A) and C)
F) B) and C)

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Describe the three Business 2.0 tools for collaborating.

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The three tools that harness the "power ...

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What is closed source?


A) Any proprietary software licensed under exclusive legal right of the copyright holder
B) Any software whose source code is made available free for any third party to review and modify
C) Contains instructions written by a programmer specifying the actions to be performed by computer software
D) Consists of nonproprietary hardware and software based on publically known standards that allow third parties to create add-on products to plug into or interoperate

E) A) and C)
F) B) and D)

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Which of the following is an example of a clickstream data metric?


A) Dates and times of visits
B) Number of customers with shopping carts
C) The number of page views
D) All of these choices

E) A) and B)
F) A) and C)

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