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What is network centrality? Explain it with an example.

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Network centrality means being centrally...

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Power is a tangible force in organizations.

A) True
B) False

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Define politics and organizational politics.

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Politics is the use of power to influenc...

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People have authority in an organization because of:


A) the positions they hold.
B) the skill and knowledge they possess.
C) their personal characteristics.
D) the resources they control.

E) All of the above
F) C) and D)

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Three domains of political activity in most organizations are social affiliation,hierarchical referrals,and rules and procedures.

A) True
B) False

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Which of the following is true of the relationship between interdependence and conflicts between departments?


A) As interdependence increases, the potential for conflict increases.
B) In case of pooled interdependence, the potential for conflict is high.
C) Greater interdependence diminishes the potential for conflict.
D) In case of reciprocal interdependence, the potential for conflict is minimal.

E) B) and D)
F) B) and C)

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Although managers strive to use a rational approach,the political model prevails because each department has different interests it wants met and different goals it wants to achieve.

A) True
B) False

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John is a manager at Trespach Inc.His subordinates respect him,and several of them have made comments such as,"I want to be as good a manager as he is one day." He is highly respected and admired.John holds:


A) legitimate power.
B) expert power.
C) coercive power.
D) referent power.

E) All of the above
F) C) and D)

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Which of the following types of task interdependence has a minimal potential for conflict?


A) Pooled interdependence
B) Sequential interdependence
C) Reciprocal interdependence
D) Round-robin interdependence

E) A) and B)
F) A) and C)

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Discuss confrontation and negotiation.

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Confrontation occurs when parties in con...

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The rational model is characterized by centralized power and control.

A) True
B) False

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Resources are always important to organizational survival.

A) True
B) False

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_____ occurs when parties in conflict directly engage one another and try to work out theirdifferences.


A) Confrontation
B) Negotiation
C) Assimilation
D) Competition

E) A) and C)
F) A) and B)

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_____ is the ability of one person or department in an organization to influence other people to bring about desired outcomes.


A) Cooperation
B) Collaboration
C) Power
D) Personal position

E) A) and B)
F) None of the above

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Workplace mediation decreases conflicts because each side is allowed to present its version of the situation.

A) True
B) False

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Which of the following is true of teams and task forces in the context of conflicts?


A) They reduce conflict and enhance cooperation because they integrate people from different departments.
B) They pursue only one group's outcomes and force the other group into submission.
C) They do not function effectively when there is sequential interdependence between departments.
D) They work well during confrontation, but not with negotiation among departments.

E) C) and D)
F) A) and D)

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Briefly explain the rational model of behavior.

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When goals are in alignment,there is lit...

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Managers strive to adopt political procedures but will find that rational model is needed to accomplish objectives.

A) True
B) False

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What is the political model of behavior? Why does it prevail?

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The opposite view of organizational proc...

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The sources of intergroup conflict are:


A) goal incompatibility, differentiation, task interdependence, and limited resources.
B) group creation, observable group differences, group disorientation, and commitment.
C) frustration, power, work rotation, and authority.
D) financial independence, organic structures, delegation, and insubordination.

E) None of the above
F) B) and D)

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